Lucy Siu, LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website www.lucysiu.com (the “Site”) and purchase our digital products or mentoring services.

1. Information We Collect

We may collect:

• Personal Information: Name, email address, phone number, billing address, and payment information when you make a purchase.

• Account Information: Username and password if you create an account.

• Usage Data: IP address, browser type, pages visited, and analytics to improve the Site.

• Mentoring Data: Information you provide during mentoring sessions, including communications or notes.

2. How We Use Your Information

We use your information to:

• Process purchases and deliver digital products or mentoring services.

• Communicate with you regarding orders, updates, and support.

• Provide access to products, resources, and mentoring sessions.

• Improve the Site, products, and services.

• Comply with legal obligations.
  
  

3. Sharing Your Information

We do not sell or rent your personal data. We may share information only in the following cases:

• Service Providers: Payment processors, email platforms, or hosting providers who help us operate the Site.

• Legal Requirements: When required by law, regulation, or legal process.

• Business Transfers: In the event of a merger, sale, or acquisition of our business.
  
  

4. Testimonials & User Content

We may collect and display testimonials, reviews, or feedback from clients and customers for marketing and promotional purposes. These may include comments shared via email, social media, direct messages, or our website.

By providing feedback or testimonials, you grant us permission to use, reproduce, and publish such content in whole or in part, unless you explicitly request otherwise.

We respect your privacy and will not publish sensitive personal information without your consent. Testimonials may be displayed with your name, initials, or anonymized at our discretion, unless you request full anonymity.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Analyze site traffic and usage patterns.

• Enhance your experience on the Site.

• Provide targeted communications (with your consent, if required).

You can manage cookie preferences through your browser settings.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Opt-out of marketing communications.

• Object to certain data processing activities.
  
  

To exercise these rights, contact us at info@lucysiu.com.

8. Retention of Data

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies separately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates are effective immediately upon posting. Your continued use of the Site or our services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

info@lucysiu.com.